Telephone Answering Services
.
call us today
0844 745 1915
Live Chat
Home   |   Our Company   |   Price Guide   |   Client Login   |   Contact Us
Call Centre Services UK 
Trust us to be at the heart of your business
Brochure & Call Back:
Name:  Company:  Phone:  Email: 
.
.
Our People


Intelligent, articulate and personable; you will hear the difference.

Our philosophy is simple; people buy people.

Our operators are trained to treat every customer as an individual, tailoring their approach where necessary. They ensure that, whatever the outcome of a call, the customer takes away a good experience.

We believe that good listening skills are of crucial importance. By listening more closely to the customers/prospects we talk to on our clients’ behalf, we can better understand their needs, expectations, concerns and attitudes.

Our team is your team.

  • Your assigned Account Manager will be your principle point of contact. He/she will liaise with you on a regular basis to keep you up to speed with any developments and to ensure everything runs smoothly.
  • Your assigned operators will have been hand-picked for being a good cultural fit with your business, have empathy with your brand and enthusiasm for your products or services. All will be flexible and resilient.
 
  Live Call Handling:
Switchboard Service
Message Taking
Diary Management
Media Response
Sales Order Processing
Customer Services
Technical Help Desk
Emergency Call Outs
Other Related Services
.
  Inbound Services:
Telephone Numbers
Number Porting
Auto Attendant / IVR
Fax to Email
.
  Other Services:
Telemarketing
Mailing Services
Email & SMS Handling
Live Web Chat


Bookmark and Share

© 2010 Heart Communications. All rights reserved. Privacy Policy