Live
Web Chat
We can help you turn
clicks to your website into customers.
With our live web
chat service, our experienced online agents will monitor your website and
interact with your visitors. We will ask you to provide us with all the
relevant information, as well as a comprehensive list of FAQ's.
We will then give
you a few lines of HTML code to add to your website pages - a button
like this will then appear:
Our online agents can:
-
Answer general questions and queries
-
Assist customers with ordering
-
Give out product/service information
-
Up and cross sell
-
Capture visitors' details
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Monitor which webpages visitors are viewing
The benefits:
-
Dramatically reduce shopping basket abandonment
-
Engage with customers before they leave your
website
-
Increase trust and offer high levels of customer
service
We log all chat transcripts so you can see
what visitors are asking and how we are responding. We can also monitor
how visitors are locating your website in the first place.
What Next?
 Contact
us to discuss your individual requirements
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