Inbound Call Centre Services

 

Our inbound telephone answering team are ‘on demand’ whenever you require support – whether it be all the time, as overflow or simply out of hours.

As a bureau operation, you only pay for the calls we handle, allowing you to switch the service on and off as you require. This means we’re there when you need us, but not an unnecessary overhead when you don’t.

Cutting edge technology allows our operators to handle various calls – both simple and complex – efficiently and confidentially, just as if they were sitting in your office.

Our inbound services include:

  • Reception / Switchboard
  • Message Taking
  • Diary Management
  • Media Response
  • Sales Order Processing
  • Customer Services
  • Technical Help Desk
  • Emergency Call Outs Donation Lines
  • E-Commerce Lines
  • Branch Look Up
  • Product Recall Lines
  • Recruitment Lines
  • Employee Lines
  • Whistle Blowing Lines
  • Lone Worker Protection Service
  • Web Chat & Email Handling

What next?

Contact us to discuss your requirements.