Call Centre & Telecoms Services

Our Services

From Telephone Numbers to Telephone Answering and everything in between. How can we help your business?
Inbound Call Centre

Outsource your Inbound calls to us.

Outbound Call Centre

Outsource your Outbound calls to us.

Telephone Numbers

Phone Numbers and Call Management.

About Us

We design and deliver communications solutions bespoke to our clients' needs, on time and within budget.
Personal, professional, reliable.

With our own 24 hour call centre, in-house IT development team and strategic links to the major networks, we can offer the full service under one roof.

We believe that our strong commitment to client satisfaction, combined with our fast, efficient and personal approach, has fuelled our success and organic growth.

At the heart of our business are experienced, knowledgeable and dedicated professionals who are genuinely passionate about providing a first class service, 24 hours a day, 7 days a week.

Every client, whether large or small, is immensely important to us.

  • Client Retention

    We retain over 98% of our clients each year.

  • Call Centre

    Our call centre answers 96% of calls within 3 rings.

  • UPTIME

    Our operations have a 99.9% uptime rate.

Careers

As a fast paced, growing communications company, we are always looking to recruit talented individuals to join our dynamic and vibrant team.
You can view our current vacancies below or email your CV to hr@heartcommunications.co.uk
We operate from two locations in the UK; London and Hertfordshire.
Telephone Operators – Days
Location: Hertfordshire
We are seeking telephone operators to join our growing team in our Herts office. You must possess excellent communication skills (both written and verbal), be reasonably computer literate and have an attention to detail. Full and part time positions available. Email your CV to apply.
Telephone Operators – Nights
Location: Hertfordshire
We are seeking telephone operators to join our growing team in our Herts office. You must possess excellent communication skills (both written and verbal), be reasonably computer literate and have an attention to detail. Full and part time positions available. Email your CV to apply.

Latest News

Keep up to date with all the latest news from the team at Heart.

Get in touch

Call us on 0844 745 1915 or complete the form and we'll get back to you.