Emergency
Call Outs
Need to be there
for your customers, clients or patients 24/7?
Whatever time of
the day or night, let Heart be the first point of contact for your callers
who require emergency assistance.
We can log each call,
obtain the necessary details, pre-qualify and escalate to the appropriate
person. Our systems allow us to follow the most complex (and simple) escalation
lists and rotas.
Our trained operators
understand the importance of handling your calls quickly and efficiently
whilst ensuring expectations are met - particularly when you have SLA's
to meet.
Delivery Options:
The information
we capture from your calls will be relayed to you immediately at the end
of each call via your preferred methods:
What Next?
 Contact
us to discuss your individual requirements |
