Email
& SMS Handling
Let Heart Communications receive your emails
and SMS responses, either all of the time, out of hours, during peak periods
or just to cover staff shortages.
Whether the volume is high or low, we have
the resources and technology to respond quickly, efficiently and intelligently.
To handle your customer contacts we can
either use your own system or ours, or a combination of the two - whatever
works best for you.
We can acknowledge receipt of emails, respond
as appropriate and if necessary, escalate to another person or department.
SMSs will be processed as per your instructions.
What Next?
Contact
us to discuss your individual requirements
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